What do you do?
We are a community palliative care service, which means that we have a team of doctors, nurses, counsellors, and volunteers who visit patients who are terminally ill in their homes.  We help relieve physical symptoms, and provide psychosocial and spiritual support to patients as well as their family members.

Do you have an inpatient hospice where my loved one can stay?
Unfortunately, we do not have the resources for an inpatient facility at the present moment.  Instead, we will make visits to your own home and help patients and their family members or caregivers to manage living with their illness.

Do you provide caregivers?
No, we do not have caregivers who will stay in the patients’ homes to look after them.  The hospice team will only make home visits as needed to support the patient and their family members, and teach them how to manage with the illness.

Do you have an equipment rental service?
No, we only loan out equipment to patients under our care according to their needs, and we do not charge a rental fee.

What kind of patients do you provide palliative care for?
We provide care for seriously ill patients with progressive, life-limiting illnesses.  A referral from the doctor currently caring for them is needed – the link to the form is here.  You can either send a .pdf copy to 011-59233881 or email it (enquiry@aspac.org.my) to us, and we will contact you to confirm whether or not we have accepted the referral.

What are your charges, and how do you get your funding?
Our services are FREE, because we believe that everyone should have the right to access palliative care, regardless of socioeconomic status.  We rely primarily on generous donations from the general public to maintain our services, so please help us to spread the word.

How do I help?
Talk about it!  Tell everyone you know about palliative care, because one of the biggest obstacles we face is the lack of awareness that such services exist.  If you wish to donate funds to help sustain our services, go here for details.  If you wish to volunteer your skills/time, please drop us an email at enquiry@aspac.org.my, or give us a call at 03-77838833

Do you take donations in the form of medical items or equipment?
Thank you for your thoughts, but this depends on whether they are suitable for our service.  If you wish to donate anything, please do give us a call and then we can decide if it would be useful for our patients.

常见问题

你们做什么？

我们是社区安宁疗护服务，这意味着我们有一支由医生、护士、辅导员和志愿者组成的团队，他们会在病患终末期的家中进行探访。我们帮助缓解身体症状，并为患者及其家庭成员提供心理社会和精神支持。

你们有住院医院吗，我亲人可以住在那里吗？

很遗憾，目前我们没有住院设施的资源。相反，我们会到您自己的家中探访，并帮助患者及其家庭成员或照顾者管理他们的疾病。

你们提供照顾者吗？

不，我们没有在患者家中提供照顾者的服务。临终关怀团队只会根据需要进行家庭探访，支持患者及其家庭成员，并教导他们如何处理疾病。

你们有设备租赁服务吗？

不，我们只向我们的病患根据其需求提供设备借用服务，而且我们不收取租金。

你们为什么样的患者提供安宁疗护？

我们为患有进行性、寿命有限的严重疾病的患者提供护理。需要来自目前为他们提供医疗服务的医生的转诊 – 表格链接在这里。您可以将.pdf副本发送到011-59233881或通过电子邮件（enquiry@aspac.org.my）发送给我们，我们将与您联系以确认是否接受了转诊。

你们的收费是多少，你们如何获得资金？

我们的服务是免费的，因为我们认为每个人都应该有权利获得安宁疗护，而不受社会经济地位的限制。我们主要依靠广大公众的慷慨捐赠来维持我们的服务，请帮助我们传播这一信息。

我该如何帮助？

谈论它！告诉你认识的每个人安宁疗护的事情，因为我们面临的最大障碍之一是缺乏对这种服务的认识。如果您愿意捐赠资金以帮助维持我们的服务，请在这里获取详细信息。如果您愿意提供志愿者的技能/时间，请通过enquiry@aspac.org.my给我们发电子邮件，或致电03-77838833了解更多信息。

你们接受医疗用品或设备的捐赠吗？

感谢您的关心，但这取决于它们是否适用于我们的服务。如果您希望捐赠任何物品，请给我们打电话，然后我们可以决定它是否对我们的患者有用。